The following guide has been written to provide some pre-visit information for customers who are on the Autistic Spectrum of what to expect when you visit one of our centres. We recognise the need to provide better information and are committed to helping make our business more accessible and enjoyable for those with sensory and communication needs.
We are conscious there are a number of things that we ask customers to do that may appear daunting to an autistic person. As part of our commitment to try and make this visit more enjoyable, we have taken the approach of trying to help provide a better awareness of what to expect from our premises and activities.
We have worked with Autism NI to achieve their Impact Award for businesses. As part of achieving this award, a number of our team have received Autism training and we have a number of nominated champions for ongoing training and support. We have also worked with other regional Autism Organisations for training and information purposes.
Below you will find:
As we have multiple different types of activities, there are varied in place for the overall Health & Safety rules that are in place vary of every customer on some of our activities.
Unfortunately, there are a number of Health and Safety policies and procedures which are enforced on us as a business for reasons such as:
Due to this we cannot waiver any of the most common issues below that relate to specific experiences/activities, and it is important that the policies are followed to ensure the safety of your child and the safety of others.
Please remember the above is for the Health and Safety of every user.
Please remember the above is for the Health and Safety of every user.
Please remember the above is for the Health and Safety of every user. To find out if this is a suitable activity for you and your child, please feel free to call into the centre speak to a manager before you book.
We have considered the elements of our activities that may cause the most challenge for our customers with different needs and tried to mitigate some of the areas that may cause difficulty. We have listed some reasonable adjustments below and also made some suggestions of how potential adjustments could be made pre-visit:
6. Wearing socks without shoes in soft play – We recommend that you use our video of our soft play area pre-visit to visually show your child that socks have to be worn. It could also be helpful to relate a specific pair of socks to this activity and/or practise this at home in preparation for your visit.
7. Supervision – Where supervision of an autistic child is required, we do not charge for this. This does need to be an adult over the age of sixteen. We would also ask that this adult does not partake in activities and supervises at all times.
8. Lighting and sound – We are happy to adjust certain lighting and music levels within reason during off peak sessions if you feel it would help – please speak to a member of staff if you feel this would be helpful. Please be aware that our inflata parks are inflated with blowers that make a constant noise that cannot be switched off.
9. Quiet Sessions – We have a created a quiet hour for some of our activities on a Sunday morning, this will be a naturally quiet time and will allow a more comfortable experience. (Listed Below). This session is open to the general public but will have no strobe/disco lights or music playing. Please see our website for specific centre information and booking. Please note all health and safety stipulations apply.
10. Off Peak Sessions – We are aware that many of our peak sessions can be extremely busy and over stimulating for some autistic people. If you would prefer to attend at a quieter time, our staff will be happy to advise you of more off peak times that may be more comfortable.
For more details on all of our activities please visit www.air-tastic.com
Activity | Bangor | Belfast | Craigavon | Cork | |
---|---|---|---|---|---|
Inflata / Trampoline Park | 10am - 11am | 10am - 11am | 10am - 11am | 9.30am - 10.30am | |
Bowling | N/A | 10am - 11am | 10am - 11am | N/A | |
Mini Golf | N/A | N/A | 10am - 11am | N/A | |
Soft Play | 9.30am - 11am | 9.30am - 11am | 9.30am - 11am | N/A |
Quiet Session (autism friendly) features: No Music and No loud announcements, No strobe lights or flashing lights, only minimum house lights, More space and less crowds with reduced capacity.
Airtastic Amusements are closed during quiet sessions as they have loud noise and flashing lights.
Please note that our Quiet sessions are open to the general public. This session is open to the general public but with no strobe/disco lights or music playing.
Full lights and music will be turned up to regular levels at 11.00 am.
Please note all health and safety stipulations apply.
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