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Duty Manager - Bangor

Overview:

The Duty Manager will be assisting with the general management of all employees and accountability for the successful performance of their department and the daily running of the centre. In respect of successful performance this includes areas such as sales and costs but also adequate representation of all brand standards in customer service, hygiene, maintenance and safety.

The Company

Airtastic Bangor is part of the Airtastic Entertainment centre concept with a number of other locations in Ireland and Northern Ireland. It is owned and operated by SMS platinum group Ltd, who also operate leisure brand Funky Monkeys Children's soft play concept with multiple locations throughout the UK and Ireland.

We're excited to announce the redevelopment of Airtastic Bangor, bringing an expanded range of exciting activities and facilities to the centre. The new and improved Airtastic Bangor has just opened in March 2025, offering a range of thrilling new experiences for visitors of all ages.

The centre has been transformed into a multi-activity venue for all ages, complete with 12 Lanes of high tech Ten Pin Bowling, a play to win prizes Amusements Arcade, a fantastic new Laser Tag arena, and a larger Soft Play Centre, ensuring there’s something for everyone to enjoy.

Airtastic have the ethos of creating a fun and inspiring customer experience. Customer service and overall experience will take centre stage and therefore be the main emphasis for the team.

Already a market leader, the vision for the business is to continue to develop a successful brand throughout NI, ROI and the UK. This role as with other roles in the business, provides a platform for ambitious individuals who want to further their careers.

Key Responsibilities

Managing Business Cost & Performance

HR & People Management

Customer Experience and Service Levels

Safety & Compliance:

Success measurements

Essential Criteria:

How to apply

Please apply on indeed: https://bit.ly/4izpDE4

Or e-mail your CV to recruitment@air-tastic.com. Reference ID: Duty Manager Member

Closing date: 13/04/2025. Only selected candidates will be contacted.

Pay: From £30,000.00 per year

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